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FREQUENTLY ASKED QUESTIONS - (35 answers)

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I have ADSL at my premises, any problems connecting your systems?
I have naked ADSL with VOIP, can I use your systems?
What's the main difference between H-30 and LS-30?
What is the most common question you are asked?
Do your systems work with VOIP?
We don't have a land line?
Does your system only call mobiles when activated?
I read you can dial in and arm/disarm over the phone, what if I have an answering machine?
Personal Emergency Response System
When ordering online, how do I let you know which sensor or remote or siren choice I require?
Are your products approved by the ACMA?
Boat Alarm
Order & payment methods
Warranty & Guarantee
Personal Emergency Response System
Are you licenced to sell security products?
I have heard that hardwired systems are more reliable.
We have had quotes between $1500-2000 from local security suppliers. How come the big price difference?
We've recently had a break in, our insurance company has told us we have to have a monitored system, can we install a Securepro system?
If a neighbour has the same system, will they interfere with each other?
Do I need an extra phone outlet to connect the console to?
What is a "PIR Sensor"?
How does the door/window sensor and glass break sensor work?
Can I have the alarm on while home?
I've heard that you continually have to change expensive nickel cadmium batteries in wireless sensors. Is this the case with Securepro systems?
Why have sensors in different zones?
Is there any limit on how many sensors, wireless keypads or remote controls I can add to the system?
Is there any limit on how many wireless sirens I can add to the system?
Can I have pets in the house when the system is armed?
Can I install the system in commercial premises?
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